SMS/Text Messaging Terms & Consent
Toptia Agency Enterprise (“TOPTIA,” “we,” “our,” or “us”) may offer text messaging services to provide appointment reminders, service updates, account notifications, customer support, and, where permitted by law and with your consent, promotional communications.
By providing your mobile telephone number and opting in to receive text messages, you agree to these SMS/Text Messaging Terms & Consent.
1. Purpose
Our text messaging services are designed to help clients receive timely and convenient communications regarding their relationship with TOPTIA.
2. Types of Messages
Depending on your preferences and applicable law, TOPTIA may send text messages regarding:
• Appointment confirmations
• Appointment reminders
• Scheduling changes
• Project updates
• Service notifications
• Document requests
• Payment reminders
• Account notifications
• Customer support responses
• Business announcements
• Educational resources
• Promotional offers and marketing communications, where you have provided the required consent.
3. Consent to Receive Messages
By opting in, you authorize TOPTIA to send text messages to the mobile number you provide.
Your consent to receive marketing text messages is voluntary and is not required as a condition of purchasing any product or service.
You represent that you are the authorized user of the mobile number provided or have permission from the authorized user to receive messages.
4. Message Frequency
Message frequency may vary depending on:
• Your requested services
• Appointment activity
• Project status
• Account activity
• Communication preferences
TOPTIA does not guarantee a minimum or maximum number of messages.
5. Message & Data Rates
Standard message and data rates may apply according to your mobile carrier’s plan.
TOPTIA is not responsible for any charges imposed by your wireless provider.
6. Opting Out
You may opt out of receiving marketing text messages at any time by following the instructions provided in the message, such as replying with a recognized opt-out keyword if supported by the messaging platform, or by contacting TOPTIA directly.
After opting out, you may continue to receive transactional or service-related messages that are necessary to complete ongoing services or comply with legal obligations, where permitted by law.
7. Updating Your Information
Clients are responsible for notifying TOPTIA if their mobile telephone number changes.
TOPTIA is not responsible for messages sent to outdated or incorrect telephone numbers provided by the client.
8. Delivery
Text message delivery depends on your wireless carrier, device, network availability, and other factors outside of TOPTIA’s control.
TOPTIA does not guarantee successful or timely delivery of every text message.
9. Privacy
Information collected in connection with our text messaging services is handled in accordance with our Privacy Policy and other applicable policies.
TOPTIA does not sell your mobile telephone number to third parties for their independent marketing purposes.
10. Acceptable Use
Clients agree not to misuse TOPTIA’s text messaging services, including by:
• Providing false contact information
• Using another person’s mobile number without authorization
• Sending abusive, threatening, or unlawful responses
• Attempting to interfere with the operation of the messaging service
11. Service Availability
TOPTIA may modify, suspend, or discontinue text messaging services at any time without prior notice.
Availability may vary depending on operational needs and third-party messaging providers.
12. Limitation of Liability
To the fullest extent permitted by applicable law, TOPTIA shall not be responsible for delays, failed deliveries, carrier outages, technical errors, or other circumstances beyond our reasonable control affecting text message communications.
Nothing in this section limits liability where such limitation is prohibited by law.
13. Policy Updates
TOPTIA reserves the right to revise these SMS/Text Messaging Terms & Consent at any time.
Updated versions become effective upon publication unless otherwise stated.
Continued participation in our text messaging services after updates are posted constitutes acceptance of the revised Terms.
14. Contact Us
Questions regarding these SMS/Text Messaging Terms & Consent may be directed to:
Toptia Agency Enterprise
Email: toptia.info@toptiamgt.com
Toptia Agency Enterprise is committed to providing timely, convenient, and respectful communication. Our text messaging services are intended to enhance your experience while respecting your privacy and communication preferences.