Private Policy
TOPTIA Agency Enterprises (“TOPTIA,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, submit forms, purchase services, schedule appointments, or otherwise interact with our business.
By using our website or services, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
Depending on the services you request, we may collect the following categories of information:
Personal Information
• Full name
• Date of birth (when required)
• Mailing address
• Email address
• Telephone number
• Government-issued identification when verification is required
• Business information
• Employer information
• Emergency contact information when applicable
Financial Information
When necessary for requested services, we may collect or receive information relating to:
• Payment information
• Banking information
• Funding application information
• Income verification
• Employment verification
• Tax-related information
• Other financial documents voluntarily provided by you.
Payment information may be processed through secure third-party payment processors. TOPTIA does not intentionally store complete payment card information unless required for a specific business purpose.
Business Information
When providing business-related services, we may collect:
• Business name
• Business structure
• Employer Identification Number (EIN)
• Business licenses
• Formation documents
• Operating agreements
• Ownership information
• Business financial records
• Other documents necessary to provide requested services.
Property Information
When providing property-related services, we may collect:
• Property addresses
• Lease information
• Property ownership information
• Tenant information
• Vendor information
• Maintenance requests
• Inspection reports
• Photos and supporting documentation.
Website Usage Information
We may automatically collect certain technical information, including:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• Cookies and similar technologies
• General analytics information.
2. How We Use Your Information
Your information may be used to:
• Provide requested services
• Verify identity
• Process payments
• Schedule appointments
• Prepare requested documents
• Respond to inquiries
• Improve customer service
• Improve website performance
• Prevent fraud
• Comply with legal obligations
• Maintain internal business records
• Provide customer support
• Send service updates
• Communicate regarding your account
• Improve our products and services.
3. Identity Verification
To protect our clients and reduce fraud, TOPTIA may request identity verification before providing certain services.
Verification may include government-issued identification, proof of business authority, guardianship documentation, or other reasonable documentation necessary to confirm identity or legal authority.
Failure to provide requested verification may delay or prevent services.
4. How We Share Information
TOPTIA does not sell your personal information.
We may share information only when reasonably necessary to:
• Complete requested services
• Process payments
• Work with authorized contractors or vendors
• Coordinate with financial institutions
• Work with government agencies
• Comply with court orders or legal requirements
• Protect our legal rights
• Prevent fraud
• Respond to lawful requests from regulatory authorities.
All third parties are expected to use information only as necessary to perform the requested services or comply with legal obligations.
5. Data Security
TOPTIA uses commercially reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no website, electronic storage system, or internet transmission can be guaranteed to be completely secure. Users provide information at their own risk.
6. Data Retention
We retain information only for as long as reasonably necessary to:
• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, licensing, insurance, or regulatory requirements.
When information is no longer required, it may be securely deleted, destroyed, or anonymized in accordance with our internal record retention practices.
7. Cookies and Similar Technologies
Our website may use cookies, analytics tools, and similar technologies to:
• Improve website performance
• Remember user preferences
• Analyze website traffic
• Improve user experience
• Enhance website security
You may disable cookies through your browser settings; however, some website features may not function properly.
Additional information is available in our Cookie Policy.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
TOPTIA is not responsible for the privacy practices, security, or content of third-party websites.
Users should review the privacy policies of any third-party websites they visit.
9. Electronic Communications
By providing your contact information, you consent to receive communications regarding your requested services, including:
• Appointment reminders
• Service updates
• Requested documentation
• Billing notices
• Payment reminders
• Customer support communications
Where required by law, you may opt out of promotional communications at any time.
10. Children’s Privacy
Our website and services are not directed to children under the age of thirteen (13).
We do not knowingly collect personal information directly from children unless the information is provided by a parent, legal guardian, or other legally authorized representative in connection with requested services.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw certain consents
• Request information regarding how your data has been used
Certain requests may be denied where retention is required by law or necessary to protect legitimate business interests.
12. Confidentiality
TOPTIA treats client information with professionalism and discretion.
Access to personal information is limited to authorized personnel, contractors, or service providers who require the information to perform requested services or fulfill legal obligations.
13. Policy Updates
TOPTIA reserves the right to update this Privacy Policy at any time.
Updated versions become effective upon publication unless otherwise stated.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
Questions regarding this Privacy Policy or your personal information may be directed to:
TOPTIA Agency Enterprises
Email: toptia.info@toptiamgt.com
At TOPTIA Agency Enterprises, protecting your privacy is an important part of our commitment to professionalism, transparency, and ethical business practices. We appreciate the trust you place in us and are committed to handling your information responsibly.